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Payment Assistance

Need help paying your electric bill?

The member is required to contact the cooperative by the due date if they are unable to pay the bill. The member must inform the cooperative of how they plan to pay their account as soon as possible. The cooperative will work with the member to develop an acceptable payment plan to meet his or her individual needs.

Members having a difficult time paying their utility bills should contact their energy provider as soon as possible. These energy assistance agencies may be able to provide financial assistance.


Energy Assistance Providers

Bi-Cap Energy Assistance
6603 Bemidji Ave N
PO Box 579
Bemidji, MN 56601

Mahube Energy Assistance
120 North Central Ave
Park Rapids, MN 56470

Leech Lake Energy Assistance
115 6th St, Suite E
Cass Lake, MN 56633

Red Lake Energy Assistance
PO Box 190
Red Lake, MN 56671

MN Statewide EAP Office


Emergency Assistance Providers

MN Workforce Center Rural MN CEP
616 America Ave NW, Suite #220
Bemidji, MN 56601

Beltrami County Human Services
616 America Ave NW, Suite #270
Bemidji, MN 56601

Cass County Human Services
PO Box 519
Walker, MN 56484

Community Resource Connections (CRC)
3124 Hannah Ave NW
Bemidji, MN 56601

Hubbard County Human Services
301 Court Ave
Park Rapids, MN 56470


Links to Energy Assistance Information

Minnesota Energy Assistance Program

Energy Assistance Eligibility Guidelines


Cold Weather Rule Effective October 15

The MN “CWL” is effective October 15 through April 15. The cooperative will follow the Cold Weather Law guidelines prior to disconnecting a service for nonpayment. The utility does have the right to disconnect service if you do not contact your utility, setup a mutually acceptable payment plan and apply for protection with your utility company.

The requirements for protection are that the residential member meets the income guidelines as determined by the CWL, and makes timely payments according to the payment plan that is setup.

For more information: Click to apply for Protection and Understand Minnesota’s Cold Weather Law.

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