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Our office is open, however we ask members to adhere to Governor Walz's executive order mandating the wearing of face masks/coverings when visiting our facility. Please follow social distancing protocols and floor signage. For more information about our response to COVID-19 and resources for members and small businesses, click the button belowRead more

Report an Outage: 1-800-955-6083 | Pay by Phone: 855-356-6345

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Utility Scams-Beware

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BEWARE OF UTILITY SCAMS

Scammers call threatening to disconnect your utility service, demanding immediate payment by prepaid cards purchased at a local retail store, and insist you call them back with the card information to make payment. They often use caller ID spoofing, and their call-back numbers may even include recorded replicas of utility company greetings. Know the signs. #StopScams

 

Hang Up
If you are not 100% sure it’s an actual representative from your utility calling, hang up and call the Co-op back at the number listed on your monthly statement, which is 218-444-2540.

Report It
Contact your utility and local law enforcement to report theft due to scams.  If the theft was through a Green Dot MoneyPak card, quickly fill out a refund request to try and stop your money from being transferred.

Beware
Never give out personal information or credit card numbers or wire money as a result of an unexpected or unsolicited call or email if you cannot validate the authenticity.  Be suspicious if the caller is insisting on the use of a pre-paid debit card or an immediate payment.  If it doesn’t feel right, “SLAM the SCAM” and end the conversation. In addition, if members are behind on their bills, they will receive a written notice before service disconnection.

Know Your Options
Beltrami Electric provides many secure options for making a payment and will never call a member and REQUIRE the use of a pre-paid debit card for bill payments.  Protecting personal and financial customer data is a top priority for Beltrami Electric, and we will continue to work to provide solutions to protect the public from scams.

3 Common Scam Signs
Suspect a Scammer

Beware of Third-Party Payment Sites – There are better ways to pay your bill.

When searching the Web for Beltrami Electric Cooperative, members will find multiple third-party payment websites that appear to offer bill-pay services for BEC.  Though our information may be listed on their sites, they are in no way affiliated with us.  Please be aware that some third-party payment sites also charge a fee for their services, while BEC does not.

To ensure you are paying us directly, access our online payment portal through www.beltramielectric.com.
Use SmartHub to manage your account online, or choose PayNow to make a payment without logging in.

There is a growing presence on the Web of third-party online payment processing companies such as DOXO or ChargeSmart. These online companies offer to pay your bills for you. Beltrami Electric Cooperative recommends not using these services!

If you ever have questions about paying your bill, please call the office, 218-444-2540 or 800-955-6083.

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Beltrami Electric Cooperative

4111 Technology Dr NW
P.O. Box 488 | Bemidji, MN 56619

Office Hours: 8:00 A.M. - 4:30 P.M. M-F

Beltrami Electric Cooperative is an equal opportunity provider and employer.

 

Phone Contacts

Phone: 24/7 Outage Reporting:
(800) 955-6083  |  (218) 444-2540

Fax: (218) 444-3676

Pay by phone: (855) 356-6345

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©2021 Beltrami Electric Cooperative. All Rights Reserved.

  • HOME
  • MY ACCOUNT
    • PAY MY BILL
      • View/Pay My Bill
      • SmartHub
      • Understanding My Bill
      • Payment Assistance
    • MY ACCOUNT
      • New Member Info
      • Account Management
        • Update My Information
      • Budget Billing
      • Capital Credits
      • Forms
      • Member Privacy
    • MY ELECTRIC SERVICE
      • Start/Stop/Transfer Service
      • New Construction
      • Service Upgrade/Relocation
  • PRODUCTS AND SERVICES
    • PRODUCTS AND SERVICES
      • Products
        • GenerLink
        • Marathon Water Heaters
        • Standby Generators
        • Steffes Electric Thermal Storage Heaters
      • Contractor Resources
      • Home Energy Assessment
      • Electric Heating Systems
      • Electric Vehicles (EVs)
      • Load Management
    • REBATES AND ENERGY SAVINGS
      • Rebates and Incentives
      • Manage My Energy Usage
        • High Bill Concern
        • Home Energy Assessment
      • Energy Saving Tips
      • Cost Comparison
    • RENEWABLE ENERGY
      • Infinity Renewable Energy
      • Member-Owned Renewable Energy Systems
      • Northern Solar
  • MY COOPERATIVE
    • About Your Cooperative
      • What is an Electric Co-op?
      • Annual & District Meetings
      • Articles of Incorporation and Bylaws
      • Board of Directors
      • Contact Information
      • Energy Resources Profile
      • Energy Resources Tour
      • Leadership Team
      • Political Action
      • Statement of Non-Discrimination
      • Employment Opportunities
    • COMMUNITY
      • Community Room
      • Co-op Connections Card
      • Operation RoundUp
      • Education & Scholarships
        • Youth Tour-Washington, DC
        • Scholarships
      • GreenTouch
      • Indoor Garage Sale
      • Touchstone Energy Community Award
      • Touchstone Energy Open
    • NEWS AND MEDIA
      • Beltrami Electric News
      • Member Newsletters
        • Place a classified ad
      • Media Contacts
      • Utility Scams-Beware
      • Links & Resources
  • OUTAGES AND SAFETY
    • Outages
      • Outage & Storm Center
      • Report Outage
      • Current Outages
      • Restoration Process
      • Outage Preparedness
      • Using a Generator During an Outage
    • Safety
      • Power Line Safety
      • Electrical Safety
      • Generator Safety
      • Call Before You Dig
      • Safety Demonstrations
      • Vegetation Management