Skip to main content
Our office is open, however we ask members to adhere to Governor Walz's executive order mandating the wearing of face masks/coverings when visiting our facility. Please follow social distancing protocols and floor signage. For more information about our response to COVID-19 and resources for members and small businesses, click the button belowRead more

Report an Outage: 1-800-955-6083 | Pay by Phone: 855-356-6345

Contact Us
SmartHUb one time payment One Time Payment
Load Control Status
Voltage Outage Map
MyMeter Icon-House with message bubble MyMeter
Home

SmartHub Login

Loading NISC SmartHub log in. Please wait...

'Loading NISC SmartHub log in. Please wait...'
Menu

Alerts

  • Our office is open and we are here for you. Learn more about our pandemic response.
  • For full functionality of BEC's website, please use one of the following web browsers: Firefox, Chrome, Safari, or Edge.
1 of 2 
  • HOME
  • MY ACCOUNT
    • PAY MY BILL
      • View/Pay My Bill
      • SmartHub
      • Understanding My Bill
      • Payment Assistance
    • MY ACCOUNT
      • New Member Info
      • Account Management
        • Update My Information
      • Budget Billing
      • Capital Credits
      • Forms
      • Member Privacy
    • MY ELECTRIC SERVICE
      • Start/Stop/Transfer Service
      • New Construction
      • Service Upgrade/Relocation
  • PRODUCTS AND SERVICES
    • PRODUCTS AND SERVICES
      • Products
        • GenerLink
        • Marathon Water Heaters
        • Standby Generators
        • Steffes Electric Thermal Storage Heaters
      • Contractor Resources
      • Home Energy Assessment
      • Electric Heating Systems
      • Electric Vehicles (EVs)
      • Load Management
    • REBATES AND ENERGY SAVINGS
      • Rebates and Incentives
      • Manage My Energy Usage
        • High Bill Concern
        • Home Energy Assessment
      • Energy Saving Tips
      • Cost Comparison
    • RENEWABLE ENERGY
      • Infinity Renewable Energy
      • Member-Owned Renewable Energy Systems
      • Northern Solar
  • MY COOPERATIVE
    • About Your Cooperative
      • What is an Electric Co-op?
      • Annual & District Meetings
      • Articles of Incorporation and Bylaws
      • Board of Directors
      • Contact Information
      • Energy Resources Profile
      • Energy Resources Tour
      • Leadership Team
      • Political Action
      • Statement of Non-Discrimination
      • Employment Opportunities
    • COMMUNITY
      • Community Room
      • Co-op Connections Card
      • Operation RoundUp
      • Education & Scholarships
        • Youth Tour-Washington, DC
        • Scholarships
      • GreenTouch
      • Indoor Garage Sale
      • Touchstone Energy Community Award
      • Touchstone Energy Open
    • NEWS AND MEDIA
      • Beltrami Electric News
      • Member Newsletters
        • Place a classified ad
      • Media Contacts
      • Utility Scams-Beware
      • Links & Resources
  • OUTAGES AND SAFETY
    • Outages
      • Outage & Storm Center
      • Report Outage
      • Current Outages
      • Restoration Process
      • Outage Preparedness
      • Using a Generator During an Outage
    • Safety
      • Power Line Safety
      • Electrical Safety
      • Generator Safety
      • Call Before You Dig
      • Safety Demonstrations
      • Vegetation Management

Payment Assistance

-A A +A

PAYMENT ASSISTANCE

Need help paying your electric bill?

The Energy Assistance Program (EAP) helps pay for home heating costs and furnace repairs for income-qualified households. Apply directly with the EAP provider for your county or tribe.

Minnesota Energy Assistance Program Eligibility & Guidelines
  • Energy Assistance Providers
  • Emergency Assistance Providers
  • LIHEAP (Low-Income Household Energy Assistance Program)
BI-CAP - Bemidji

BI-CAP

6603 Bemidji Ave N.

Bemidji, MN 56601

(218) 751-4631

Bi-CAP - Walker

Bi-CAP-Walker

8245 Industrial Park Rd NW

Walker, MN 56484

(218) 547-3438

KOOTASCA

KOOTASCA

201 NW 4th St., Suite 130

Grand Rapids, MN 55744

(218) 999-0824

Leech Lake

Leech Lake

115 6th Street NW, Cass Lake MN 56633

(218) 335-3783

 

MAHUBE-OTWA

MAHUBE-OTWA

120 North Central Ave

Park Rapids, MN 56470

(218) 732-7204

Red Lake

Red Lake

15525 Mendota Ave

Redby, MN 56670

(218) 679-3350

Beltrami County Health & Human Services

Beltrami County Health & Human ServicesBeltrami County Health & Human Services graphic logo

616 America Ave NW, Suite #270

Bemidji, MN 56601

(218) 333-8300

 

Our department, in collaboration with other community partners, is dedicated to providing a broad array of benefits and services to individuals, families and communities. We work cooperatively to empower and support Beltrami County Citizens to ensure they enjoy healthy, safe, and self-sufficient lives.

Cass County Human Services

Cass County Human Services

Mailing Address:  PO Box 519, Walker, MN 56484

Physical Address: 400 Michigan Ave, Walker, MN 56484

(218) 547-1340

 

Persons can apply in-person at either of our Human Services locations  Monday – Friday from 8:00 am to 4:30 pm.

Hubbard County Human Services

Hubbard County Human Services

301 Court Ave

Park Rapids, MN 56470

(218) 732-1452

 

The purpose of Hubbard County Social Services is to plan and administer an array of programs and services that are intended to protect and support families and individuals.

The Income Maintenance unit assists eligible persons with cash, medical and food assistance while the Social Service unit provides child and adult protective services and assists vulnerable and disabled persons achieve independence.

Community Resource Connections (CRC)

Community Resource Connections

716 Paul Bunyan Dr NW

Bemidji, MN 56601

(218) 333-0880

Community Resource Connections (CRC) serves the four county area of Beltrami, Cass, Clearwater and Hubbard Counties, serving as a referral source so that community service agencies effectively reach their intended clients. Membership benefits include facilitation of networking events, group marketing, consulting and involvement in an active list serve style communication system.

Churches United

414 Lincoln Ave Se
Bemidji, mN 56601
(218) 444-1380

A non-profit organization of the Bemidji area working together to meet the emergency needs of homeliness and low-income individuals.

Evergreen Youth & Family Services

610 Patriot Drive NW
Bemidji, MN 56601
(218) 751-8223

Evergreen Youth & Family Services is a private, non-profit youth and family service provider. Evergreen offers services to youth and families in the greater Bemidji area. Services may include emergency food and shelter, transitional housing, community suicide prevention and more.

MN Commerce Department Logo  

 

 

The Energy Assistance Program (EAP) helps pay for home heating costs and furnace repairs for income-qualified households.

Apply directly with the EAP provider serving your county or tribe.

  1. Find Your EAP Provider
  2. Contact your EAP provider and have them send you an application. 
  3. Mail your completed application to your EAP provider.
  4. For help finding your local EAP provider, call 1-800-657-3710.

EAP is federally funded through the U.S. Department of Health and Human Services. Grants are:

  • For renters or homeowners
  • For households with income at or below 50 percent of the state median income
  • Based on energy cost, household size, and income

Services may include:

  • Payment of energy bills
  • Help with utility disconnections or fuel deliveries.
  • Education on efficient and safe use of energy.
  • Advocacy with energy suppliers and human service providers.
  • Repair or replacement of homeowners' broken heating systems.

 

Click here to view the income eligibility guidelines

 

 

Minnesota Statute for 216B.097 for the Cold Weather Rule


Minnesota Cold Weather Rule

The Minnesota Cold Weather Rule (CWR) is effective October 15 through April 15.  The cooperative will follow the Cold Weather Rule guidelines prior to disconnecting a service for nonpayment.  The utility does have the right to disconnect service if you do not contact your utility, set up a mutually acceptable payment plan and apply for protection with your utility company.

The requirements for protection are that a residential member meets the income guidelines as determined by the CWR, and makes timely payments according to the payment plan that is set up.

MN Cold Weather Rule Brochure

Military Service Personnel

Section 325E.028 of the Minnesota statues pertaining to utility payment arrangements for military service personnel outlines their rights and responsibilities effective August 1, 2007.  A municipal utility, cooperative electric association, or public utility must not disconnect the utility service of a residential customer if a member of the household has been issued into active duty, for deployment, or for a permanent change in duty station during period of active duty, deployment, or change in duty station if residential customer meets criteria set forth in this statute.

Beltrami Electric's Cold Weather Rule/Military Service Appeal Procedure

If, prior to disconnection, a customer appeals a notice of involuntary disconnection, as provided by the utility's established appeal procedure, the utility must not disconnect until the appeal is resolved.

If you wish to appeal, submit a personal letter stating your situation and issues in the dispute to PO Box 488, Bemidji, MN 56619.  Your letter of appeal must arrive at the Cooperative BEFORE the date of disconnection.  You will be notified when the board of directors will review your appeal so that you may be present during it.   No disconnection of service will take place during the appeal process.

If you would like a copy of these policies or forms sent in the mail, please contact the office at 218-444-2540 or 800-955-6083.  An application without copies of income statements and proof of military orders overseas will be considered incomplete, resulting in the possibility of no shut-off protection.

Back to Top

Quick Links

About Us

Place a Classified Ad

Payment Options

Become a Member

Outage & Storm Center

Employment Opportunities

Beltrami Electric Cooperative

4111 Technology Dr NW
P.O. Box 488 | Bemidji, MN 56619

Office Hours: 8:00 A.M. - 4:30 P.M. M-F

Beltrami Electric Cooperative is an equal opportunity provider and employer.

 

Phone Contacts

Phone: 24/7 Outage Reporting:
(800) 955-6083  |  (218) 444-2540

Fax: (218) 444-3676

Pay by phone: (855) 356-6345

Follow us

Employee Login

©2021 Beltrami Electric Cooperative. All Rights Reserved.

  • HOME
  • MY ACCOUNT
    • PAY MY BILL
      • View/Pay My Bill
      • SmartHub
      • Understanding My Bill
      • Payment Assistance
    • MY ACCOUNT
      • New Member Info
      • Account Management
        • Update My Information
      • Budget Billing
      • Capital Credits
      • Forms
      • Member Privacy
    • MY ELECTRIC SERVICE
      • Start/Stop/Transfer Service
      • New Construction
      • Service Upgrade/Relocation
  • PRODUCTS AND SERVICES
    • PRODUCTS AND SERVICES
      • Products
        • GenerLink
        • Marathon Water Heaters
        • Standby Generators
        • Steffes Electric Thermal Storage Heaters
      • Contractor Resources
      • Home Energy Assessment
      • Electric Heating Systems
      • Electric Vehicles (EVs)
      • Load Management
    • REBATES AND ENERGY SAVINGS
      • Rebates and Incentives
      • Manage My Energy Usage
        • High Bill Concern
        • Home Energy Assessment
      • Energy Saving Tips
      • Cost Comparison
    • RENEWABLE ENERGY
      • Infinity Renewable Energy
      • Member-Owned Renewable Energy Systems
      • Northern Solar
  • MY COOPERATIVE
    • About Your Cooperative
      • What is an Electric Co-op?
      • Annual & District Meetings
      • Articles of Incorporation and Bylaws
      • Board of Directors
      • Contact Information
      • Energy Resources Profile
      • Energy Resources Tour
      • Leadership Team
      • Political Action
      • Statement of Non-Discrimination
      • Employment Opportunities
    • COMMUNITY
      • Community Room
      • Co-op Connections Card
      • Operation RoundUp
      • Education & Scholarships
        • Youth Tour-Washington, DC
        • Scholarships
      • GreenTouch
      • Indoor Garage Sale
      • Touchstone Energy Community Award
      • Touchstone Energy Open
    • NEWS AND MEDIA
      • Beltrami Electric News
      • Member Newsletters
        • Place a classified ad
      • Media Contacts
      • Utility Scams-Beware
      • Links & Resources
  • OUTAGES AND SAFETY
    • Outages
      • Outage & Storm Center
      • Report Outage
      • Current Outages
      • Restoration Process
      • Outage Preparedness
      • Using a Generator During an Outage
    • Safety
      • Power Line Safety
      • Electrical Safety
      • Generator Safety
      • Call Before You Dig
      • Safety Demonstrations
      • Vegetation Management