As all businesses nationwide, Beltrami Electric Cooperative has been responding to the events associated with COVID-19. As a provider of critical power infrastructure, we need to be able to keep the lights on. The safety of our employees, members and public is our top priority while continuing to provide safe, reliable electricity.
That said, we have taken numerous steps to protect our employees, members and the public. Our office remains closed to the public, however continue to be open to operate and provide core services, including outage and emergency response, asset protection, member services and essential accounting functions. We will continue to provide the excellent service you expect.
In March we closed the Community Room to the public and we will extend this closure through the end of May. All non-essential service work that requires in-home visits has been postponed. Our load management program, ensuring our members have heat in their home is considered an essential service.
We continue to encourage members to pay their utility bills by using one of the following options:
- Mail the payment (PO Box 488, Bemidji, MN 56619)
- Pay online through SmartHub
- One-time online payment – PayNow
- Pay By Phone (24/7) 1-855-356-6345
- MoneyGram – located at Walmart, TEALS Market, CVS Pharmacy and Lueken’s Village Foods
- Use the drive-up drop box - located near the flag pole in our parking lot
If you are struggling to pay your electric bill, please contact us. We understand the stress that the circumstances surrounding the COVID-19 pandemic has put on our members, and we will work with those who call us to make payment arrangements and can direct you to resources to provide further assistance.
The Minnesota Department of Commerce Energy Assistance Program (EAP) has extended the deadline for households to apply for EAP benefits. This change allows EAP to serve the expected increase of households with the additional FFY20 federal funds allocated to Minnesota to assist with hardships resulting from the COVID-19 pandemic. Learn more.
We ask members to contact us at (218) 444-2540 / (800) 955-6083 or email us at firstname.lastname@example.org with questions as many of our services can be completed electronically. We thank you for your patience and understanding during this critical time.